PRODUCTS
EVERY FOLLY FORMULA IS MADE HAND-IN-HAND WITH THE PROS - DERMS, CHEMISTS, AND OUR VERY OWN SKIN-OBSESSED FOUNDER. EACH PRODUCT IS DESIGNED TO PLAY NICE WITH ALL SKIN TYPES, SO YOU CAN SKIP THE OVERTHINKING AND GET STRAIGHT TO THE GOOD STUFF. FULL INGREDIENT LISTS LIVE ON EACH PRODUCT PAGE (BECAUSE TRANSPARENCY IS HOT), AND IF YOU'RE FEELING EXTRA CAUTIOUS A QUICK PATCH TEST OR SHARING THE LIST WITH YOUR SKIN DOC IS ALWAYS A POWER MOVE.
YES. ALL FOLLY PRODUCTS ARE VEGAN AND CURELTY-FREE.
ALL FOLLY PRODUCTS ARE FREE FROM SYNTHETIC FRAGRANCE - PLUS PARABENS, GLUTEN, ARTIFICIAL DYES, AND ANYTHING ELSE THAT DOESN'T LOVE YOUR SKIN BACK.
ONLY THE GOOD STUFF. ALWAYS.
FROM THE "TRYING TO CONCEIVE" ERA WHEN YOU WANT ZERO STRESS ABOUT WHAT'S TOUCHING YOUR SKIN, TO THAT PREGNANCY GLOW, TO POSTPARTUM RESET VIBES AND EVERYTHING AFTER - YOUR ROUTINE STAYS STEADY WHEN LIFE DOESN'T. EVERY FORMULA IS STACKED WITH HIGH-QUALITY INGREDIENTS YOUR SKIN ACTUALLY LOVES, SO NO MATTER THE STAGE, YOU GET ALL THE BENEFITS AND NONE OF THE COMPROMISE.
HIT US UP WITHIN 30 DAYS OF RECEIVING YOUR ORDER AND WE'LL GET YOU TAKEN CARE OF ASAP.
JUST MAKE SURE TO DROP YOUR ORDER NUMBER IN THE MESSAGE SO WE CAN SWOOP IN FAST.
Returns
REACH OUT TO US WITHIN 30 DAYS OF RECEIVING YOUR ORDER (DON'T FORGET YOUR ORDER NUMBER!) AND WE'LL GET YOU SORTED ASAP WITH RETURNS OR ANY EXTRA QUESTIONS.
HEADS UP: ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE, AND WE DO RESERVE THE RIGHT TO REFUSE OR LIMIT REFUNDS IF WE NOTICE THE POLICY BEING TAKEN FOR A SPIN.
ALL LOVE, JUST KEEPING IT FAIR.
SHOOT US A MESSAGE ASAP WITH YOUR ORDER DETAILS AND WE'LL DO EVERYTHING WE CAN TO CATCH YOUR CANCELLATION. JUST KNOW, WE CAN'T GUARANTEE CHANGES ONCE AN ORDER IS PLACED.
AND A QUICK NOTE: WE'RE NOT RESPONSIBLE FOR ADDRESS SLIP-UPS OR DELAYS ONCE YOUR PACKAGE LEAVES OUR HANDS.
WE'LL ALWAYS TRY OUR BEST, BUT GLOW WAITS FOR NO ONE.
CONTACT US
GOT QUESTIONS, NEED A REC, OR JUST WANT TO SPILL FOMR FEEDBACK? WE'RE ALL EARS. SEND US A NOTE THROUGH OUR CONTACT FORM AND WE'LL TAKE IT FROM THERE.
OUR CUSTOMER SERVICE IS ON EMAIL MONDAY-FRIDAY, 9AM-5PM CT (HOLIDAYS EXCLUDED) AND WILL GET BACK TO YOU WITHIN 2 BUSINESS DAYS.
ONE QUICK FAVOR: TRY NOT TO SEND MULTIPLE FOLLOW-UPS ON THE SAME THREAD - IT BUMPS YOUR MESSAGE TO THE BACK OF THE LINE, AND WE WANT TO GET TO YOU FAST.